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Managed Service

MII MANAGES YOUR IT OPERATIONS BY IMPLEMENTING BEST PRACTICES TO ENHANCE EFFICIENCY AND DELIVER OPTIMAL BUSINESS RESULTS.
MII offers “As a Service” solutions through its Managed Services pillar, divided into two focus areas: IT Infrastructure & Security and Application Development. Available nationwide, MII’s Managed Services are backed by partnerships with global technology leaders. We employ comprehensive methodologies to ensure our solutions are delivered effectively.
01. Managed Service
We provide expert management for businesses, focusing on IT systems to ensure security, reliability, and efficiency. Our goal is to allow businesses to concentrate on their core operations while ensuring seamless technology support. Managed Services Include:
  1. IT Service Desk
  2. IT Desktop Support / Engineer
  3. System / Network Administrator
  4. Data Center Operator / Network Operation Center
  5. IT Security Officer
  6. Programmer
Our desktop management services offer end-to-end solutions, enabling a stable and secure working environment that operates efficiently and effectively. Flexibility and customization are key to supporting technology acceleration. We provide desktop devices tailored to your unique business needs, ensuring stability, efficiency, and cost-effectiveness. These services help IT departments protect company desktop assets and improve user productivity.
Optimise Your Printing Environment with Managed Printing Services Accelerating digital transformation requires effective and efficient printing environments. We modernize traditional printing environments by ensuring:
  • Simplified budgeting and control
  • Document security
  • Balance between productivity and cost
  • Managed Print Service 1
  • Managed Print Service 2
Comprehensive solutions for hybrid work with crisp visuals, vibrant colors, and premium audio featuring noise-cancellation and AI technology from Poly.

Solutions include:
  1. Video Conferencing
  2. Phones
  3. Headsets
  4. Software and Services
MADE is an enterprise-class IT management software designed for integrated automation through a unified interface. Features include:
  1. Desktop Management
  2. IT Automation
  3. Asset Management
  4. Report Center
  5. Security Management
A 24/7 hotline service offering one-call support, equipped with ticketing tools, logging tools, asset management tools, and monitoring tools to streamline your business. Technologies :
  • ITSM
  • Cloud Contact Center
  • Call Recording System
  • Remote monitoring
  • MADE–Asset Management
SOC provides comprehensive security services to detect and address hidden attackers within your IT environment, preventing and mitigating data breaches. Technologies:
  • SIEM Tools
Optional:
  • Device Security
  • Backup as a Service
  • Erasures as a Service
People:
  • Monitoring Team
  • Threat Hunter
  • Vulnerability Assessment
  • Digital Forensic & Incident Response
Process :
  • IT Environment Assessment
  • Log Management
  • Security Event Management
  • Incident Response
  • Compliance Management
  • Reporting

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  • Dark Web and Cyber Crime Monitoring
Stay vigilant and a step ahead of cybercriminals by monitoring the dark web for sensitive information exploitation.
  • Cyber Threat Intelligence
Leverage AI-based analysis and continuous threat monitoring to gain critical insights and strengthen your defenses against emerging cyber threats.
  • Attack Surface Management
Identify and mitigate threats across your attack surface to ensure digital security and protect against potential vulnerabilities.
  • Brand Management
Safeguard your brand from online misuse, including impersonation, phishing, and deceptive domains, maintaining your brand’s integrity and trust in the digital space.
DATA PROTECTION We provide backup and cybersecurity software with disaster recovery, automation, and integrated management in a seamless, intuitive platform.
Features include:
  1. Physical/Cloud Backup
  2. Disaster Recovery
  3. EDR/XDR
  4. Advanced Backup Management
  5. Managed DR
  6. Data Loss Prevention
DATA SANITATION We offer data erasure software to facilitate cloud migration, IT asset decommissioning, and secure deletion of obsolete data. Key Features:
  1. Software-based
  2. Multi-device capability
  3. Approved, certified, and recommended